Jeanette Towles
In the evolving landscape of regulatory writing, it has become clear that creating clear and compliant documents is no longer enough. Building off the principles of lean authoring, regulatory writers must now consider holistically the experience of those who will review the documents. This is where human-centered design (HCD) principles, traditionally used in product and…
Read MoreIn the race to bring software solutions to market, many software vendors face the challenge of balancing functionality, speed, and user experience. Often, accessibility can become an afterthought—not by intention, but due to the fast-paced nature of development. However, ensuring that authoring tools are accessible from the start offers immense benefits for all users, especially…
Read MoreIntroduction: In today’s digital age, accessibility in technology is not just a feature—it’s a necessity. As a disabled-owned company, we recognize the importance of creating tools that everyone can use, particularly when it comes to AI-enabled and intelligent authoring systems. The Authoring Tool Accessibility Guidelines (ATAG) from the World Wide Web Consortium (W3C) play a…
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National Entrepreneurship Day is a celebration of innovation, determination, and the pursuit of the American dream. It’s a day to honor the entrepreneurs who have dared to dream big, take risks, and build businesses that not only benefit themselves but also contribute to the growth of our economy. Having resources available, especially for small diverse…
Read MoreIntroduction: In the ever-evolving landscape of clinical trials, where the stakes are high and the demands are relentless, the value of mentorship and apprenticeship cannot be overstated. Many of us have been fortunate enough to have incredible mentors who guided us through our journey in the industry. These mentors were the patient individuals who reviewed…
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We asked ChatGPT to tell us a story about a medical writer; here’s what it got right and what it got wrong. Like many of you, when ChatGPT appeared in the news recently (mainly in reference to stories about students misusing the technology), I was curious. There have been many times in recent years when…
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As a member of the first cohort of the Merck Drexel Advanced Leadership Program for Diverse Suppliers, I was given the opportunity for the first time ever to attend the Billion Dollar Roundtable (BDR) on August 11th and 12th in Jersey City, NJ. The BDR is an organization that promotes and shares best practices in…
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As the founder of a disability-owned business enterprise (DOBE), I was proud to attend the Disability:IN conference in Dallas, TX, in July 2022. It was a week of highs and lows. Highs, from heartening topics like the number of corporations who have taken the Disability Equality Index assessment and an update on the development of…
Read MoreFDA’s public meeting on February 24th left no uncertainty as to the future direction of drug development in rare disease: Patient-centric approaches that incorporate patient and caregiver input at all levels to ensure that clinical trial endpoints are robust and meaningful; and Utilization of patient data (registries, cases, natural history, and real world evidence) to…
Read MoreWhen you look at job descriptions for medical writers, have you noticed that, regardless of the size of the hiring company, you end up with an array of interpretations of the role? Here are some examples: Medical writers may or may not write briefing books, write or review labels, or assist in regulatory responses Medical…
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