Explore Our Services

What services can Synterex provide for you? Whether you need us to drive the completion of a project or as contingent support to extend your own team, Synterex specializes in expediting the development of high-quality deliverables that satisfy the structure and rigor of the regulatory environment, to get important therapies to patients sooner.

We have a proven history of employing disruptive and novel strategies in the medical writing space for quicker approvals. We help our clients navigate any constraints and achieve their development goals through optimal planning and impeccable execution.

As a best-in-class firm, we drive operational excellence by executing a high level of service on project management, client communications, and content. We address the client's pains, proactively turning them into gains, including:

  • Managing and communicating timelines and changes
  • Actively participating in reviews
  • Always being responsive and communicating expectations
  • Ensuring good documentation
  • Thinking strategically as part of the services
  • Planning for flexibility
  • Billing in an accurate and straightforward manner, saving you time and money
  • Leveraging the right technology and innovating to support bold goals

Strategic Consulting and Per-Project (Time and Materials) Assignments

  • Synterex manages the deliverable components and timelines
  • Synterex project manager ensures the completion of and provides status updates on all components
  • Synterex seamlessly transitions components from step to step of the project plan (e.g., writing to QC, user acceptance testing, IT environment to production)
  • Can work in a standard waterfall or agile methodology to manage the project, and can guide strategy on best choice of method
  • Synterex resource tracks resource utilization and PO over time

Functional Service Provider (FSP) / Contingent Assignments

  • Synterex provides a resource that the client directs
  • Synterex project manager assists with onboarding and ensures completion of training
  • Synterex resource meets regularly with customer to ensure satisfaction and capture any scope changes or expansion
  • Synterex resource tracks resource utilization and PO over time

We Go the Extra Mile

Synterex takes an Emotional Intelligence (EI)-based approach to relationship management. We go into any new relationship with the intent to go the extra mile to ensure the longevity of that partnership.

The majority of our team are folks who have been working efficiently together for years. We love to build long-term relationships with our customers.

We’ll take the time to listen, observe, and get to know your extended team and what is important to you, so we can integrate seamlessly.

In addition to helping identify and address any risks or gaps in processes, Synterex can provide the feel, voice, and structure of an internal medical writing department for you, or amplify the vision of your existing department.