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TransPerfect Acquires Synterex to Expand Medical Writing Expertise and AI-Enabled Regulatory Solutions | Read More

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What Confabulation Teaches Us About Human Review Standards
Confabulation is often discussed as a model problem. In practice, it also exposes a review problem. The appearance of unsupported but plausible content forces organizations to examine how they determine whether information is acceptable in the first place.

Jeanette Towles
2 days ago


AI Drift and Repeatability in Regulatory Writing
AI systems do not always behave the same way over time. A prompt that produces one result today may produce a different result months later, even when the task appears unchanged.

Jeanette Towles
Oct 13


Designing AI Workflows That Reduce Confabulation Risk Before Review
The most effective way to reduce confabulation risk is often not improving review. It is improving the workflow that exists before review begins.

Jeanette Towles
Oct 6


TransPerfect Acquires Synterex to Expand Medical Writing Expertise and AI-Enabled Regulatory Solutions
TransPerfect, the world’s largest provider of language and AI solutions for global business, today announced it has acquired Synterex, a Dedham, Massachusetts-based disability-owned and woman-owned consulting firm that provides clinical and regulatory writing, development, and technology-enabled solutions for the biotech and pharmaceutical industries.

Synterex
Oct 1


Traceability Failures Are Not Always Hallucinations
Not every AI-related documentation problem is a hallucination. A document can contain factually accurate statements and still fail a review because the source path behind those statements is incomplete, unclear, or impossible to reconstruct.

Jeanette Towles
Sep 29


The Context Problem in AI-Generated Clinical Summaries
AI-generated summaries can create risk even when individual facts are accurate. In AI-assisted document workflows, context is often more fragile than factual content.

Jeanette Towles
Sep 22


Beyond the Protocol: USDM, Structured Content, and Smarter QC
Join Synterex leadership for "Beyond the Protocol: USDM, Structured Content, and Smarter QC," an AMWA-hosted webinar about USDM, structured content, and smarter QC on Oct. 14, 2026.

Synterex
Sep 17


Synterex Named 2026 Finalist for U.S. Chamber of Commerce Foundation’s Citizens Awards
The U.S. Chamber of Commerce Foundation (USCC) has named Synterex a 2026 Citizens Awards finalist in the Best Corporate Steward: Small and Middle-Market Business category.

Synterex
Sep 15


Retrieval Errors in Regulatory Document Automation: When the Right Source Produces the Wrong Answer
Retrieval errors matter in regulatory document automation because the problem often begins before an AI system writes a sentence.

Jeanette Towles
Sep 15


When AI Sounds Certain: The Medical Writer's Hardest Review Problem
One of the most persistent risks in AI-assisted medical writing is not obviously incorrect content. It is content that appears confident, coherent, and professionally written while subtly distorting evidence, context, or interpretation.

Jeanette Towles
Sep 8


Signed, Sealed… and Understood: AI and the Future of Informed Consent
Imagine assembling an IKEA piece of furniture. With the instruction manual written in legal jargon. In Swedish. Maybe you decide to call a friend, whose knowledge of Swedish engineering stops at perfectly constructed round meatballs, or maybe you give up and decide to just wing it. That’s often how patients feel when handed a traditional informed consent form: distressed, overwhelmed, and unsure if they’re putting all the pieces together right. Now imagine if that manual was

Dora Miedaner
Sep 1


Acceptance Criteria Before Automation: How Regulatory Teams Should Evaluate AI-Assisted Medical Writing
An effective AI medical writing validation process begins before validation activities, testing protocols, or performance metrics are discussed.

Jeanette Towles
Aug 25
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